Cath Palacol is vital member of our team who works very hard behind the scenes. Working a little differently to that of a Sales Consultant, Cath’s role is a Customer Relationship Consultant. Where she calls leads from our database and determines how we can assist them with our services as a building company.
“I introduce our company to prospects and make sure to probe on the clients’ needs to meet their requirements and serve them well. Depending on one’s situation, I gather information to kick start the process by scheduling appointments with the sales rep. I also keeps in touch with clients who are not yet ready to get a house for whatever reason and still assist them with any plan of action they may have.”
Before Cath was working with Move Homes, she worked in Manila for 9 years and then Singapore for 5 years. Predominantly in the IT recruitment industry, focusing on recruitment, interviews, profiling and business development. Cath then came to Australia with her husband to raise a family. She later met Mark Antoniades at a Filipino sports event, where she was asked if she would come on board as a telemarketer, and the rest is history!
Although, she didn’t always see herself in this role. As a child, she wanted to be a dentist, but it didn’t materialize as planned. So she went into business development/client services, which she soon learned to love.
When Cath isn’t working, she loves to spend time with her husband and 2 small kids. Walking in the park, at the beach and having picnics. She also enjoys bush walking and visiting beautiful waterfalls.
Favourite quote: “The strength of weak ties (acquaintances): we rely on them to give us access to opportunities and worlds we don’t belong.”
Something people may not know about me: I love playing sports such as volleyball, badminton and swimming. But with my routine as a working mum, I’m not able to do it as often as I want to.
Advice for home buyers: Definitely sort your finance first, do a lot of research, do not be afraid to ask questions and most of all, consult the professionals!